For the IT manager, digitisation means a sharp increase in technical requirements coupled with a tightening of service-level agreements. In addition, the cost pressure and the speed at which technologies must be introduced are increasing. To achieve these service levels and reduce costs at the same time, a cloud strategy is required. Simultaneously, a new data architecture must be planned that will allow the increased and complex amount of data resulting from these requirements to be processed at a price that is affordable. Finally, these new IT services must be available not only at traditional workstations but everywhere and at any time via mobile devices.